On 8th March 2023, Ofcom proposed that broadband customers get clearer information about their service when signing up for a new deal. The delivery of fixed broadband is changing, and broadband providers may provide inconsistent information about their packages, making it more difficult for customers to know what’s right for them. Ofcom’s proposal aims to […]

As the PSTN switch off draws nearer, it’s essential that homes and businesses are prepared to upgrade. In this comprehensive guide, we’ll explain what PSTN is, why it’s being switched off, who’s affected, and more, giving you all you need to know to stay ahead. What is PSTN? The Public Switched Telephone Network (PSTN) refers […]

In 2021, we surveyed UK business owners to find out how prepared they were for the Big Switch Off coming in 2025 – the survey revealed the majority of businesses were not prepared, with almost 70% of businesses still using a landline and three in five respondents having no idea what the Big Switch Off […]

BT stopped the purchase of ISDN lines in 2020 and will switch off all lines in 2025. Modern technology means that legacy landlines are becoming outdated, while the costs involved with maintaining PSTN/ISDN are inefficient in the digital age, particularly considering the convenience of VoIP (Voice over Internet Protocol) systems. As we draw nearer to […]

In 2023 so far we have seen a huge increase in mobile and broadband prices, giving the UK yet another expense to deal with during this cost of living crisis.  How much are bills rising?  Many major broadband suppliers are increasing their bills mid-contract. While this isn’t unusual, with providers usually hiking their prices up once […]

In 2015, BT announced they will be turning off Public Switched Telephone Networks and Integrated Services Digital Networks by 2025, meaning landlines will no longer be active. While this may not affect the average person due to mobile phones being the dominant form of communication, many businesses still use landlines, particularly in certain industries such […]

As anybody who has been involved in starting a business will know, there are dozens of different things to consider. Whether you’re upgrading to larger premises, starting out online or going freelance, you’ll be faced with a number of tricky decisions.  One aspect of starting a business that can often be overlooked is setting up […]

If you’re a small or medium-sized business owner, you may have already heard of hosted phone systems or SIP trunks — as well as the benefits they could bring to your business. If you’re currently using a traditional phone system, and are considering making the switch to a hosted one, we’ve compiled this handy guide […]

In the digital age, where conferencing via video and doing the weekly shop online have become the norm, there’s one thing that everybody wants: a fast and reliable internet connection.  One of the best connections currently available on the market is fibre broadband. However, a lot of people are unsure what it is, or how […]

When access to the internet first became available in many homes and businesses, it’s fair to say that it was pretty basic. Dial-up internet, the most common form of internet access at the time, used the pre-existing phone line in order to work. This also meant that when using the internet with this method, you […]