Wholesale Line Rental (WLR) Withdrawal is coming in 2025

By the end of 2025, Openreach will withdraw over 16 million copper phone lines in the United Kingdom. At the current industry capacity of 100,000 transitions per month, in December 2025 two thirds of the phone lines will lose connectivity without a replacement in place.

Our mission is to keep Britain’s small businesses connected

At National Business Communications, we are prepared for WLR Withdrawal and offer quick, seamless migration for small businesses. We will put you in the fast lane to the future and upgrade your phone services as fast as possible – and at unbeatable prices, with no hidden fees.

You won’t have to wait in a queue behind residential customers, large corporations, schools or public institutions. We appreciate that connectivity is crucial for the existence of any small business. Any downtime can be critical for your company, but NBC is at the ready to lend you a hand and seamlessly take you through the modernisation of your phone services.

WLR Withdrawal Frequently Asked Questions

Everything you need to know about the upcoming WLR Withdrawal.

What is Wholesale Line Rental (WLR)?

Wholesale Line Rental (WLR) is a traditional copper phone line service on the Openreach network, allowing customers to merge their line rental and telephone bills, as well as get competitive prices from various providers using the same, reliable network.

What is WLR withdrawal?

WLR withdrawal is a process which will see the traditional copper phone line services go away by the end of 2025. Openreach will withdraw over 16 million copper phone lines in the United Kingdom.

Why is WLR withdrawal happening?

Openreach is modernising the dated copper infrastructure, which is being replaced by state-of-the-art hosted and VoIP solutions, such as our cutting-edge Cloud Voice offering. The copper phone lines are becoming increasingly expensive to maintain, and are far less reliable than a broadband or fibre-powered solution.

What do I need to do if I have a copper phone line?

You will need to switch your phone provider to a broadband or fibre-powered solution, such as Cloud Voice.

How can NBC help me prepare for Wholesale Line rental Withdrawal?

We will put your small business in the fast lane to the future and upgrade your phone services as fast as possible – and at unbeatable prices, with no hidden fees. You won’t have to wait in a queue behind residential customers, large corporations, schools or public institutions. At the current industry capacity of 100,000 transitions per month, in December 2025 two thirds of the phone lines will lose connectivity without a replacement in place – we will help you avoid that.

As more people migrate and order volumes increase, will Openreach be able to manage the increase in number porting orders?

A significant volume of porting journeys for migrations will be automated by Openreach. At NBC, we are doing our best to expedite your migration orders. You’ll never have to wait in line behind residential customers. We will ensure a smooth transition process on our end, and will update you if Openreach faces any delays due to the demand. Our team will always work proactively to prepare you for every possibility.

Are there any plans to push back any key dates associated with the All IP or WLR withdrawal programmes because of COVID-19?

The 2025 WLR withdrawal date is can not be pushed back. The infrastructure is reaching its end of life date in 2025, and we need to work together with businesses to ensure we stay on track to the withdrawal date. Our team is constantly in touch with Openreach to identify any delays as soon as possible.

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