Top 10 Business VoIP Providers in the UK for 2024: Enhancing Communication and Mobility

In today’s fast-paced business world, having a reliable VoIP provider is essential for maintaining seamless and efficient communication. The right VoIP service can significantly enhance productivity, flexibility, and collaboration within your organisation. Here’s our roundup of the top 10 business VoIP providers in the UK for 2024, with NBC Cloud Voice Complete Mobility emerging as the top-rated provider.

1. NBC Cloud Voice – Highest Rated and Best Overall

NBC Cloud Voice is the premier choice for businesses in the UK, offering a comprehensive suite of features designed to enhance communication and mobility.

Key Features:

• 4.8 Rated on Trustpilot: The highest-rated customer service team in the industry.
• Complete Mobility: Seamless connectivity across all devices, ensuring you stay connected wherever you are.
• HD Voice Quality: Crystal-clear audio for all calls.
• Unified Communications: Integrates voice, video, and messaging in one platform.
• Advanced Security: Robust encryption and compliance with UK standards.
• Scalability: Suitable for businesses of all sizes, from SMEs to large enterprises.
• Personalised Support: Tailored service and support from National Business Communications.

2. RingCentral

RingCentral is a versatile and feature-rich VoIP provider, perfect for businesses seeking a comprehensive communication solution.

Key Features:

• All-in-One Platform: Combines messaging, video conferencing, and phone services.
• HD Voice Quality: Ensures clear and reliable communication.
• Team Collaboration Tools: Includes file sharing, task management, and team messaging.
• Mobile and Desktop Apps: Keeps you connected on the go.
• Integrations: Compatible with numerous business apps such as Microsoft 365, Google Workspace, and Salesforce.

3. 8×8

8×8 offers a robust VoIP solution with a strong focus on security and global connectivity, making it ideal for UK businesses with international operations.

Key Features:

• Cloud-Based Platform: Provides flexibility and scalability.
• HD Voice and Video: Ensures high-quality communication.
• Advanced Analytics: Offers detailed performance metrics.
• Team Messaging: Facilitates internal communication.
• Global Presence: Supports international business operations.

4. Vonage

Vonage is known for its reliable and scalable VoIP solutions tailored to meet the needs of growing businesses.

• Unified Communications: Combines voice, video, and messaging.
• Flexible Pricing Plans: Suitable for businesses of all sizes.
• Advanced Features: Includes call recording, auto-attendant, and CRM integrations.
• Mobile App: Ensures you stay connected on the move.
• 24/7 Customer Support: Provides around-the-clock assistance.

5. GoToConnect

GoToConnect offers an easy-to-use VoIP service with a strong emphasis on reliability and customer support.

Key Features:

• User-Friendly Interface: Simple setup and management.
• HD Voice Quality: Provides clear and consistent audio.
• Flexible Deployment: Suitable for both remote and in-office teams.
• Comprehensive Features: Includes call routing, voicemail, and conferencing.
• Customer Support: Excellent service and support options.

6. bOnline

Online provides a cost-effective VoIP solution with essential features tailored for small to medium-sized businesses.

Key Features:

• Affordable Plans: Competitive pricing for businesses.
• HD Voice Quality: Ensures clear communication.
• Call Management Features: Includes call forwarding, voicemail, and call queues.
• Scalability: Grows with your business needs.
• Easy Setup: Quick and simple deployment.

7. Dialpad

Dialpad offers a cloud-based VoIP service focused on delivering high-quality communication and collaboration tools.

Key Features:

• Voice Intelligence: Provides real-time transcription and insights.
• Seamless Integrations: Works with Google Workspace, Microsoft 365, and more.
• HD Video Conferencing: Enhances virtual meetings.
• Global Reach: Supports international calling and offices.
• Easy Setup: Quick and simple deployment.

8. Google Business

Google Business is a popular VoIP service that integrates well with Google Workspace, making it a great choice for businesses already using Google’s suite of tools.

Key Features:

• Google Integration: Seamlessly works with Google Calendar, Gmail, and more.
• Voice and Text Messaging: Offers versatile communication options.
• Call Forwarding: Routes calls to multiple devices.
• Affordable Plans: Suitable for small to medium-sized businesses.
• Voicemail Transcription: Converts voicemails to text.

9. Zappie.io

Zappie.io is a user-friendly VoIP provider offering a range of features to support business communication.

Key Features:

• Easy Integration: Works with various CRM and business applications.
• Scalable Plans: Suitable for businesses of all sizes.
• Advanced Features: Includes call recording, conferencing, and IVR.
• Mobile App: Ensures connectivity on the go.
• Customer Support: Reliable and responsive support team.

10. BT

BT offers a reliable VoIP service with extensive coverage and robust infrastructure, making it a strong contender for businesses of all sizes.

Key Features:

• Extensive Network: Leverages BT’s broad network for connectivity.
• HD Voice Quality: Ensures clear and consistent communication.
• Unified Communications: Combines voice, video, and messaging services.
• Advanced Security: Includes robust security measures and compliance with UK standards.
• Flexible Plans: Offers a range of plans suitable for different business needs.

Conclusion

Selecting the right VoIP provider is crucial for enhancing business communication and efficiency. While all the providers on this list offer excellent features, NBC Cloud Voice stands out as the best overall choice for 2024. Its comprehensive mobility, robust security, and personalised support from National Business Communications make it the ideal solution for businesses seeking top-tier VoIP services. Investing in the right VoIP provider ensures your business remains connected, productive, and ready for the future.