Complementary services and devices for your business.
Standard Fault Response
Faults cleared by 23:59 the day after next, Monday to Friday, excluding Public and Bank Holidays.
Faster Fault Response
Faults cleared by 23:59 next day, Monday to Saturday, excluding Public and Bank Holidays.
Priority Fault Response
Report by 13:00, fault cleared by 23:59 same day. Report after 13:00, fault cleared by 12:59 next day. Seven days a week, including Public and Bank Holidays.
Critical Fault Response
Clear within 6 hours, any time of the day, any day of the year.
Answered in 3 seconds.
9am - 6pm
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